Foundry Voice Concierge

Never Miss a Booking Call Again - Without Hiring Another Receptionist.

Foundry Voice Concierge is an AI phone agent that answers every call, speaks like a trained staff member, checks your live calendar, books appointments, sends confirmations, and hands off to your team when it should—24/7.

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24/7 coverage

No more missed booking calls

Calendar aware

Offers times with buffers + rules

Brand-safe scripts

Guardrails, confirmations, transcripts

Tell us about your call volume

We'll map a pilot that fits

Your script, escalation rules, and booking tools - built into one AI concierge.

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Response within one business day. Transparent scope before you decide.

Every missed call is a missed booking.

Voice Concierge answers, books, and transfers with your rules so callers stay on track and your team stays on task.

Missed calls during peak hours

Calls answered instantly with the right script - even when your front desk is slammed.

Staff pulled off higher-value tasks

Routine questions handled by the concierge so humans focus on revenue-driving work.

No record of what callers asked

Call outcomes and details logged so follow-up never falls through the cracks.

Your script. Your rules. Our AI handles the rest.

A transparent flow with human override options baked in.

Step 1

We design your call flows

Greetings, FAQs, booking rules, and escalation paths designed with you.

Human override available at every step.

Step 2

We plug into your systems

Connect to your booking tool or intake workflow so the agent can take action, not just talk.

Human override available at every step.

Step 3

Safe pilot

Start with limited hours or call types, monitor real calls, and refine until you’re comfortable.

Human override available at every step.

Step 4

Full rollout & stewardship

Expand coverage, keep transcripts flowing, and adapt the concierge as your business changes.

Human override available at every step.

What your AI concierge can do on day one.

A few written back-and-forths to show tone and control.

Answer FAQs about hours, pricing, and directions.

Caller: Are you open past 6pm on Thursdays?

Voice Concierge: We're open until 7pm on Thursdays and can book you then. Would you like that time?

Book and reschedule appointments.

Caller: I need to move my appointment to next week.

Voice Concierge: I can help with that. Is Tuesday or Wednesday better? I'll confirm via text once it's set.

Capture lead details for private events.

Caller: Do you host private events for 50 people?

Voice Concierge: Yes. I'll gather your date, headcount, and budget, then send it to the events lead for a quick follow-up.

Pre-qualify callers before a human jumps in.

Caller: I'm interested in your membership options.

Voice Concierge: Great. Are you looking for weekday access or full access? I can also connect you to a person right now if you prefer.

Safe, on-brand, and always under your control.

Guardrails for skeptical operators who can't risk brand damage.

✓

Agent uses only scripts and policies you approve.

✓

Sensitive questions or edge cases escalate to humans immediately.

✓

Human override option for callers who want a person right away.

✓

Call logs and transcripts available for review and training.

✓

Versioned scripts so you always know what's live.

✓

We co-manage updates as your offers, hours, or policies change.

What operators are aiming for with Voice Concierge.

Realistic, defensible outcomes—no hype.

Fewer missed calls during peak and after-hours windows.

We start with coverage where you’re losing the most bookings.

More calendar slots filled without pulling staff off in-person work.

Calendar-aware booking with your buffers and blackout dates.

Reduced front-desk call load.

Concierge handles the routine, your team handles the high-value conversations.

Fast to launch, simple to test.

Short onboarding, pilot options, and clear pricing before you commit.

  • ✓1-2 week onboarding to design flows, connect tools, and test.
  • ✓Pilot or limited rollout so you see outcomes before wider use.
  • ✓Pricing as base fee + usage - no secrets, defined before launch.
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FAQs for cautious teams

Will callers know they're talking to AI?▼
We tune tone to your brand. You decide whether to disclose upfront or only when asked. We avoid over-promising and keep responses human and concise.
Can I keep my existing phone number?▼
Yes. We can forward your existing number to the concierge or provision a new line and forward back for certain scenarios.
What if the AI doesn't know the answer to something?▼
Unknowns trigger an escalation: offer to transfer to a human or capture details for a callback with a clear promise and timeline.
Does this replace my staff?▼
It handles the repetitive, interrupt-driven work so your team can focus on high-value service. Humans stay available for sensitive or complex cases.
Can I listen to or read transcripts of calls?▼
Yes. We provide call logs and transcripts for QA, training, and compliance.
What industries do you support?▼
Clubs, event spaces, salons, medspas, clinics, and other appointment-driven services. If you rely on calls for bookings or member care, we can tune to you.

Your phones never have to go unanswered again.

If missed calls are costing you bookings or member happiness, it's time to test an AI concierge built around your brand.

Request a Live Demo