The Foundry
Business tools forged for the AI era.
Operator-grade systems that reduce operational drag (calls, cash flow, onboarding, reporting) while staying governed and auditable.
We forge business tools that let teams operate cleanly in the AI era — governed, auditable, and built to last.
Tool families, forged on demand.
A catalog of operator-grade tools designed to clean up the friction that slows teams down.
- •Calls handled without dropped bookings
- •Cash collection without daily chasing
- •Onboarding that stays clean from signed to live
- •Operator reporting that flags exceptions fast
- •Support triage that protects focus and SLAs
Voice Concierge is the flagship live tool. The rest are forged on demand.
See the Business Tools catalogTool families, built for operator outcomes.
A catalog preview of the tools we forge for teams who want speed without sacrificing governance.
Tool family 1
1Voice Concierge (Flagship)
Answer, qualify, book, and route calls with governed scripts and audit-ready transcripts.
Tool family 2
2Lead Intake to Booking
Capture and book inbound demand before it cools off, with escalation rules that keep owners in control.
Tool family 3
3Lead-to-Cash (Invoicing + AR)
Keep invoicing, reminders, and payments flowing with fewer manual touches and cleaner handoffs.
Tool family 4
4Client Onboarding Engine
Move from signed to launched without chaos, with clear ownership, tasks, and timelines.
Tool family 5
5Ops Reporting & Intelligence
Unified scoreboards and weekly operator briefings that surface the signals you need.
Voice Concierge is the flagship live tool. The rest are forged on demand.
Explore the full catalogMentis — the operations intelligence under your systems
Mentis is the Human-Governed Intelligence upgrade when multiple tools must coordinate. It keeps delegation accountable with permissions, audit trails, and clear ownership over what each tool can do.
You don’t log in all day. You feel it when calls, cash flow, onboarding, and reporting behave like one governed system instead of isolated automations.
Mentis is the upgrade path once two or more tool families need to interlock.
Why a foundry?
We don't ship random tools. We forge operator-grade systems with clear inputs, clear outputs, and clear ownership.
System-first, not feature-first
Every build starts from your real workflows and constraints, then we choose tools and integrations to match.
Operator-speed
You shouldn't need a full-time admin to keep a system alive. Our builds are designed to run light and stay understandable.
Done-with-you, then done-for-you
We design with you, launch with you, and keep systems tuned as your business evolves.
How we work across any build.
Same operator-grade approach for every tool family.
Step 1
Operator pathAssess
We map your current reality - numbers, calls, tools, and bottlenecks.
Step 2
Operator pathArchitect
We design a simple, durable system that fits your team and tech stack.
Step 3
Operator pathBuild & Launch
We implement, migrate, and test until it's safe to hand off.
Step 4
Operator pathSupport & Iterate
We stay available for tuning, adjustments, and future builds.
Operators behind the systems.
Built and run by Mark & Bri Lord - operators who balance code, finance, and day-to-day operations.
Client stories are being gathered now. In the meantime, here are the outcomes teams ask us to replicate.
“The Foundry team stabilized our books before automating a thing. Invoices go out, reminders happen, and cash shows up without a chase.”
Owner, regional service business
“Calls are answered, bookings are logged, and we see exactly what was said without adding headcount. The guardrails keep us comfortable.”
General manager, membership club
Who we serve.
If you're an owner or operator carrying the weight of systems, we're built for you.
Service founder with messy finances
Needs clean books and reconciled history without downtime.
Ops lead at a membership club
Missing calls during peak hours and losing bookings.
GM juggling invoicing and AR
Wants invoices, reminders, and payments to run without chasing.
Lean team living in spreadsheets
Ready to replace ad hoc workflows with durable tools.
Owner tired of interruptions
Needs calls handled and questions answered without pulling staff.
Operator planning the next change
Wants a partner who can build, run, and adjust as the operation shifts.
Tell us where your systems are breaking.
Share a bit about your operation and where things feel heavy. We'll point you to the right tool family or a Mentis-led build.
Prefer a direct call? (866) 710-3313. We respond within one business day.
Talk with Mark & Bri
Need to move fast? Call or email us directly.
You’ll hear from us within one business day with a clear next step.
Your business deserves tools that hold up under pressure.
If calls, cash flow, or onboarding are costing you time and sleep, it's time to forge something better in the Foundry.
Talk to the Foundry