Iris · The employee you hire

The call at 4:50 gets answered.

The front office is one person, and everything waits on her. Iris answers the customer, carries the money conversation, takes what you hand her, and carries it to done — inside a record you govern and can take back.

What she does Why she can be trusted

A module on Forge Core · Albuquerque, NMScoped · Attributed · Reversible

It is 4:50 on a Friday. The GC is calling.

The change order needs an answer. The one person who answers the phone left at 4:30. The owner is on a roof in Rio Rancho with his phone in the truck.

That call is worth $14,200. Nobody answers it. Nobody knows it happened.

The same person who missed that call is also the person who was going to chase the invoice that went out 83 days ago, send the proposal that has been sitting for two days, and notice that the permit expires Friday. One person, four jobs — and the business grows exactly as fast as that one person can absorb.

When she leaves, everything she knew about how this business runs leaves with her. Not the files. The judgment: which GC pays late, which invoice not to chase this week, what the owner would have said.

The shape of it, with the receipts

~1 in 4

Inbound calls unanswered

Roughly one in four inbound calls to small contractors goes unanswered; 78% of customers buy from the vendor that responds first.

Source · industry lead-response benchmarks

42 hrs

Average reply to a quote

Average time-to-quote for small commercial trades, measured from first contact to a number in the customer’s hands.

Source · trade lead-response studies

~83 days

Days sales outstanding

Construction days-sales-outstanding sits near 83 days industry-wide, among the slowest-collecting sectors in the economy.

Source · construction DSO surveys

What she actually
does all day.

The job, not the feature list

01She answersThe phone gets picked up at 4:50 on a Friday, and at 7:10 on a Monday, and while the owner is on a roof with his phone in the truck. The call is answered, understood, and written into the record before it can be forgotten.

02She carries the moneyThe proposal that has been sitting for two days goes out. The invoice that went out months ago gets chased, politely and on schedule. The change order becomes a number instead of a conversation somebody meant to have.

03She takes what you hand herYou give her one responsibility, in a sentence, with a boundary on it. Not a configuration screen and not an integration project — a rule an owner can write and can read back six months later.

04She carries it to doneNot a draft in somebody’s inbox. The permit date is watched, the follow-up happens, and the thing that was supposed to close, closes — inside the same record everything else lives in.

The positioning, plainly

Iris is who you hire. The chest is what she reaches for.

Forge is a complete operating platform for commercial installation contractors — not a CRM. You do not buy her a toolset and hope she uses it; you give her a responsibility, and she picks up whichever of these the job needs.

What she reaches for

One business problem each.

CoreThe business is being run out of somebody’s head and somebody’s spreadsheet. Core is the record every other product — and Iris — reads and writes. Required base, whole company, unlimited users.

HyperionThe quote takes days and the job goes to whoever answered first. Scan the site with a phone, price off the captured geometry, sign it in one visit.

AriadneSigned work sits until somebody re-keys it into a calendar. Signed work routes itself to a real crew slot, weather-gated, with a live link to the customer.

SigilThe signed copy is in somebody’s email. Send for signature, file the executed copy where the next person looks.

TorchThe call happened and nothing about it reached the file. Answer, record, and write the summary into the record while it is still true.

PlateCloseout is a shoebox. Submittals, as-builts and the commissioning packet in one place.

TreasuryPayroll runs off a spreadsheet instead of hours already in the record. In development — coming soon.

What she costs

Two lines, added up in front of you.

Forge Core$599/moThe record. Flat, whole company, unlimited users — no per-seat charge. The required base every module runs on.

Iris$1,500/mo*The employee, added to Core like any other module. No per-call meter.

$2,099 / mo together · Hyperion, Ariadne, Sigil and Torch add to the same bill when you want them.

*$1,500 covers typical volume. Very heavy users may move to a higher tier.

Why you can hand her the work

She starts with almost nothing and earns the rest.

Authority is granted one responsibility at a time, with a boundary you set. Every rule carries who wrote it and when; every action carries the rule it applied. Any grant is revoked in one move — which is exactly why you can afford to give her more, faster. And none of it is a layer above the model: nothing executes outside it, so capability can never outrun permission.

Write a rule and revoke it yourself →

Fide et Familia

Give her one job on Monday.

Pick the thing you would most like off your plate this week. Write the boundary yourself. Widen it when the record earns it — or take it back.

Enter Forge Talk with Mark & Bri

(866) 849-2113 · foundry@dominusfoundry.com